New communication strategy at the Eötvös Loránd University Library Service

The Library Council unanimously approved the new communication strategy of the ELTE University Library Service.

As the first library in Hungary, the ELTE University Library Service (EKSZ) was awarded the EFQM “Commitment to Excellence” certificate in 2020. Within the framework of the tender, as part of the EKSZ communication development project, an action plan was prepared on the basis of questionnaire surveys in order to continuously improve the communication culture of the institutional network, use the available opportunities and resources more effectively, update the communication strategy and restructure information transmission.

In order to achieve the set goals, the Communication Coordination Committee of the Library Council was established. The mission of the committee is to support the continuous quality improvement and target group-oriented communication of the EKSZ with the available resources.

The first task of the Communication Coordination Committee, following a comprehensive situation analysis, was to prepare the EKSZ communication strategy and related action plan, which was adopted unanimously by the Library Council at its meeting on 18 June 2021. The documents are available in the EDIT repository.

We continually provide information about our further results on our website and in our newsletters.

Source/author of illustration: